Experience Matters
15 communities -
3 markets - 2 states -
1 week
Final Tally!
Significant barriers to connection:
Identification - Consumer Behavior Patterns
Accessibility - Rates & Incentives
Reachability - Phone vs Chat vs APFM
Communication - Preferences Respected
Authenticity - Bonus Points!
The full report identifies key barriers to the sales process, highlights breakdown with internal communication and underscores the impact of HUMAN FIRST experiential planning.